
At MSB Motor Company, we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible. But don't just take our word for it, see what some of our Autotrader customers have to say about us.
You can also check out our reviews on Autotrader and leave your own.
The car was exactly as explained to me and ready to go. Harrison made the experience very Personal , picking me up from the train station as I had travelled from the Midlands to collect the car . Basically a 5 star service , thank you
Harrison was extremely welcoming & knowledgeable about the specific vehicle. He gave me plenty of time to view the car, without interruption & there was no hard sell. The test drive route gave ample opportunity to see how the car would react and drive & he gave me the opportunity to extend the test drive, if I wished to. He remained professional & polite throughout the interaction. He was very accommodating & I did not feel rushed or harried at any point, even when it took a while for me to arrange insurance.
Martin was very professional - good communication, punctual and very helpful. He picked me up from the local station and also gave me good advice on selling my old vehicle. Clean & impressive work space with a range of cars all in good condition.
Superb from initial contact to collection of car. Friendly, helpful, efficient. Harrison was so knowledgeable about the car and made the whole process easy and straightforward. I don’t think I’ve ever had such a pleasant experience buying a car before. I would wholeheartedly recommend MSB Motor Company to everyone I know.
I have been riding and/or driving motor vehicles on our roads for 65 years and in that time I have owned dozens and dozens of vehicles nearly all bought from traders and I have to say the service I received at MSB Motor Company was amongst the best if not the best I have experienced. No pressure, no attempt to sell anything just a friendly chat and, by the way, thanks for the cup of tea Martin it was very welcome having driven 120 miles to view the car I was interested in. The car in question was really well presented but not over the top, no attempt had been made to make it out to be something that it wasn't. Eventually we made the deal having been given a sensible price for my trade in. Martin even sorted out the Road Fund License for me, something I have always had to do myself when I got home. I don't usually award five stars for anything as I find that perfection is rarely achieved in life but here I make an exception.
From first contact via a phone call to driving my new (to me) car home - Absolute pleasure to deal with. I asked for particular locations to be photographed - Not a problem and photos arrived quickly. On arrival to view - the car was immaculate. I was invited to review the car on my own and pop back into the office if I had questions or when I was finished - No pressure. Asked for a test drive - No problem Left a deposit & collected the car the next day Cracking car - fantastic service Well done :)
Friendly, attentive, knowledgeable on the car and all the features. Very easy to buy from and will definitely be recommending.Couldn't fault the service!Friendly, attentive, knowledgeable on the car and all the features. Very easy to buy from and will definitely be recommending.
The Carlsberg of car dealers, honest, reliable do what they say and a pleasure to buy a car from.Wouldn’t think twice about buying a car again from them.
Easy and stress free purchase. Car (Lexus RX450h) was exactly as advertised and I wasn't presured or rushed looking round. A few minor things needed sorting and everything was agreed along with a price. Car was perfect when I picked it up a few days later. , I've had a couple of hundred stress free miles since and couldn't be happier. Honest down-to-earth Father and Son team, great communication from intital enquiry to pick up. Highly recommended!
Normally don't leave reviews, but felt MSB Motors deserved one. Very professional, courteous and helpful during the sales process. Unfortunately a couple of issues arose with the car after a couple of days. I contacted MSB and they could not have been more helpful. The issues were dealt with immediately. It restores your faith.
We are delighted with the car we have just bought. Harrison has been professional, helpful and great to deal with. A couple of things we found were sorted straight away. Excellent communication throughout. Highly recommended.
I recently part exchanged my car off MSB MOTOR COMPANY and i can gladly say that the father and son duo were the most polite,, professional salesman’s i have ever done business with!! I would definitely recommend them!!!
First conversation held with Martin who answered all my question without hesitation, my second call was with Harrison who again gave me the very same update and also gave me a live video focusing in close on a number of my requested components which did confirm the initial comments in the discussion. They reserved the vehicle with a holding deposit as I was away on holiday. On my return the long journey was made to view the car . Harrison’s hospitality was excellent offering toilet facilities and beverages Harrison left me to look over the car by myself, I must add that my 1st impression was if this car drives as good as it looked I was taking it home and I did. The car was found as described with all supported docs. It was a total pleasure from the 1st call to collecting the car. Great credit to the team and was totally satisfied. I would without hesitation recommend this Company, farther & son team
Great…different to most car dealers. We travelled some distance today to look at a Mini Countryman.Harrison was very welcoming(great coffee too) and knowledgeable about the car. The car was as described, perhaps a little better even ? We purchased the car and drove away very happy with our new car. Would highly recommend.
Look no further, if MSB have the car you're looking for, the rest is easy! From start to finish, dealing with Martin from MSB was a pure delight. I'd been on the lookout for exactly what he had, and from spotting, reviewing his overview video, to the phone conversation, put my mind at ease completely that I this was the right decision. I'd a fair bit to travel, but was totally worth it. Everything was exactly what it 'said on the tin', even better in real life. Almost a week on, and totally beyond satisfied with my purchase, and confidence in Recommending Martin & the MSB experience.
From the very first contact, both Martin and Harrison helped give us a very positive and professional impression. Their premises and operation was impressive and their attention to detail was excellent. The car that we bought from them was immaculately prepared and I would be very surprised if it turned out to be anything other than a very good buy. I would have absolutely no hesitation in recommending MSB motor company.
We purchased a Mini Hatch 5-door from them. The car was in excellent condition, and Harrison was very helpful and friendly throughout the process.
Good to do business with, well-presented cars and clear correspondence
5-Star Review for MSB Motor Company I recently purchased a Vauxhall Combo from MSB Motor Company, and I couldn’t be happier with the experience. From start to finish, the process was smooth, professional, and hassle-free. A special thank you to Harrison, who was an absolute pleasure to deal with. He was knowledgeable, honest, and went above and beyond to ensure everything was sorted efficiently. He answered all my questions, made the paperwork simple. The van was exactly as described, in great condition, and at a fair price. I’d highly recommend MSB Motor Company to anyone looking for a reliable vehicle and top-notch customer service. Thanks again, Harrison.
Great experience, so lovely and easy process. Harrison was very helpful and made it all very easy for us all. Would definitely recommend
Great Service, great car! Fantastic experience with Martin! Excellent communication, friendliest service and a great new car! I felt Martin was honest, very helpful and very efficient. I would 100% recommend MSB motors.
Quality car purchased. 10 years old but was in immaculate condition. Martin was down to earth/geniune and I believe a very honest owner of the business. Felt confident in purchasing this car despite never dealing with Martin before.
Martin was excellent and very helpful , great service, car delivered to my doorstep, would definitely recommend
I recently bought a lovely car from Msb and highly recommend them. Martin and Harrison really gained my trust from the first call and you can clearly see how much they care about providing excellent cars and service. After a few weeks of buying the car there were a couple of small issues, I contacted them and had an immediate response and a solution offered. Exactly what you need and within a few days the car was fixed with no extra charge and returned to me. Excellent after sales service. I would 100% recommend them and would not hesitate in buying another car from them in future. Big thanks to you both.
Awesome garage. Amazing service from start to finish. Bought a Mini JCW from Harrison and he was absolutely brilliant. Him and his dad are stars and will go above and beyond to help.
I drove from Lincoln to see an immaculate Jaguar XK8 having agreed to buy it on a Thursday it was delivered on Tuesday, Geegee delivered it to my door with the warranty, my whole experience was amazing, thank you Harrison.
Superb service from start to finish. Harrison was a gentleman to deal with throughout the whole process of purchasing my new car and getting it home to Northern Ireland. I would highly recommend checking in at Msb if you in the market for a new vehicle.
I had excellent service from Msb Motor Company. Highly professional and with zero pressure. Harrison is an extremely helpful young gentleman who I would have no hesitation in recommending to others when searching for a new car. 5 stars.
We were delighted with the service received from Msb Motor company. The communication was top-notch right from the start, from the amount of detail on the ad, to arranging a viewing, and then the help received when we got there. The car we bought is brilliant and was very fairly priced. Special kudos to Harrison who was extremely helpful, organised, friendly and welcoming. I've honestly never had a better experience buying a car! 10/10 would recommend :)
Excellent cars very genuine. Go the extra mile to please the customer. I would recommend buying a used car from MSB.
Great easy communication, Harrison was fantastic. Very knowledgeable and helped collection from the station to view the car! I 100% recommend it!
Excellent service. We went to look at a car for my daughter and were helped by Harrison. He was very helpful and knew everything there was to know about the and supplied receipts for all improvements made. We had an extremely good service from this company and would recommend it.
I found MSB to be amazing. I’m always hesitant buying a 2nd hand car but Harrison was so helpful, non-pushy, and always available when I called. He even delivered the vehicle personally and took time to explain all the paper work etc and demo the car. I didn’t feel pressured to buy at any point. Would 100% recommend and use again myself.
From the first phone to enquire about the car I was looking to purchase you had a feeling of trust. Having also met his Son again, a very friendly confident young man. Like Father like Son.
Knowledgeable and helpful, very pleased. Would recommend.
Excellent company was a pleasure to deal with Martin and his son Nothing was too much trouble and my son loves his mini We would highly recommend MSB Motors to family and friends.
Privately owned company offering excellent service. Martin was friendly, knowledgeable and had all the time in the world for us. Made the purchase a smooth and pleasant experience. Highly recommended. Many thanks.
Martin made the whole process very easy and didn’t rush us to make a decision. We are very happy with the Seat Leon that we purchased from him, it’s exactly what we were looking for.
Purchased a Mini Cooper Countryman and my experience was flawless from start to finish. Martin and Harrison where extremely helpful (as I don’t have a clue about cars) and made me feel confident in purchasing the car. The car is immaculate and I’m so happy with it. I would and will be recommending MSB motors to anyone!!
I didn`t end up buying the car but I just wanted to say that Martin was very open, answered all my queries and was very patient replying to all my emails. He tried his best to come to a good deal but In the end, I just decided the spec of the car was not quite what I needed. I will definitely take a first look at Martin`s website when I buy my next used car in two years time!
Fantastic experience with Martin! Excellent communication, friendliest service and even better car! I’m so happy with my purchase of a Mini. Martin was honest, helpful and couldn’t do enough! would 100% recommend MSB motors.