Initial Disclosure

Important please read

Status Disclosure Financing your purchase - Frequently Asked Questions

Dear CUSTOMER

Please read the following document in addition to your pre-contract information and SECCI. You should consider the information given in all three documents before signing your finance agreement.

Who Are We?

MSB Motor Company Limited

What can we do to help finance your purchase?

We are authorised and regulated by the Financial Conduct Authority for credit brokerage. Our FCA number is 843238 We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers who may offer us an incentive to do so.

Can we give you independent financial advice?

"We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products which may have different interest rates and charges. We are not an independent financial advisor. We may advise you on the products, subject to your personal circumstances, though you are not obliged to take our advice or recommendation. The lenders we work with could pay commission at different rates. However, the amount of commission we receive from a lender does not have an effect on the amount you pay to that lender under your credit agreement."

What can you do if you wish to complain about our services?

If you wish to make a complaint, please contact us in the first instance by writing to us at

• MSB Motor Company Limited 230, Thames Side, Staines upon Thames, TW181SX
• emailing us at: [email protected]
• or by telephoning us on: 01932-480460

You have the right to refer any unresolved complaint to the Financial Ombudsman Service Exchange Tower, London, E14 9SR, Web: www.financial-ombudsman.org.uk, Telephone: 0800 0234 567, Text for a call back: 07860 027 586